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Privacy Policy

For Web site security purposes, and to ensure that this service remains available to all users, all network traffic may be monitored in order to identify unauthorized attempts to upload or change information, or otherwise cause damage or conduct criminal activity. To protect the system from unauthorized use and to ensure that the system is functioning properly, individuals accessing the secured Texas Reliability Entity, Inc. Web sites are subject to having all of their activities monitored and recorded by security personnel authorized by Texas Reliability Entity (and such monitoring and recording will be conducted). Anyone accessing the secured Texas Reliability Entity Web sites expressly consents to such monitoring and is advised that if such monitoring reveals evidence of possible abuse or criminal activity, system personnel may provide the results of such monitoring to appropriate law enforcement agencies. Unauthorized attempts to upload or change information on, or otherwise cause damage to, the Texas Reliability Entity secured Web sites are strictly prohibited and may be punishable under applicable federal and state laws and regulations.

Personal Information

Texas Reliability Entity may collect personal information that you voluntarily choose to provide such as your name, address, email address, and or/or other categories of personal information.

Texas Reliability Entity’s Web server logs and Web analytics service may collect additional information, such as the domain names of visitors to our Web sites, in order to measure the use of our Web sites and improve content.

Texas Reliability Entity may use cookies to manage areas of our Web site and deliver a better Web site experience to our users. You have choices with respect to cookies.


Personal Information Use

Texas Reliability Entity may use personal information to contact you for compliance monitoring and enforcement activities, to facilitate an employment application, or for other uses consistent with this statement. Except as outlined in this statement or on our Web sites, Texas Reliability Entity does not provide your personal information to third parties without your consent.

Texas Reliability Entity may share the information that you provide with the Federal Energy Regulatory Commission (FERC), North American Electric Reliability Corporation (NERC), and the Public Utility Commission of Texas (PUCT), subject to the confidentiality requirements of the Electric Reliability Council of Texas (ERCOT) Protocols and Section 1500 of the NERC Rules of Procedure.

Texas Reliability Entity may share your personal information with third-party business partners (under appropriate confidentiality agreements) so that they may provide services to Texas Reliability Entity that are consistent with this statement and our Web site.

When you sign up for a mailing list on, you may unsubscribe on that same site.

In addition, Texas Reliability Entity may disclose personal information in special cases, such as when we believe in good faith that the law requires it.


Third-Party Web Sites

The Texas Reliability Entity Web site contains links to third-party Web sites. Although Texas Reliability Entity tries to link only to Web sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other Web sites.


Protection of Children's Privacy

Texas Reliability Entity Web sites are not directed towards or intended for children under the age of 13, and Texas Reliability Entity does not knowingly collect information from children. ERCOT abides by all applicable laws and requirements, such as the United States' Children's Online Privacy Protection Act.


Information Security

Texas Reliability Entity intends to protect your personal information from unauthorized disclosure. To protect your information, Texas Reliability Entity uses a variety of commercially available technologies, including secure servers and firewalls.

However, no data transmission over the Internet can be guaranteed to be absolutely secure. So, while Texas Reliability Entity strives to protect your personal information, we cannot ensure or warrant the security of any information that you transmit to or from the Web site, and therefore you use the Texas Reliability Entity Web site at your own risk. Once Texas Reliability Entity receives your transmission, all efforts are made to ensure its security in our systems.


Revisions to Privacy Policy

Texas Reliability Entity reserves the right to change the terms of use contained within the Privacy Policy at any time without notice. You are responsible for regularly reviewing the most recent Privacy Policy (not an older cached version) each time you view this Web site. Your continued use of this Web site constitutes your agreement to this Privacy Policy.



Any and all inquiries regarding Texas Reliability Entity's privacy policies should be addressed to the following:

General Counsel

Texas Reliability Entity, Inc.

805 Las Cimas Parkway, Suite 200

Austin, TX 78746

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