Enforcement of ERCOT Protocols

Texas Reliability Entity, Inc. (Texas RE) has been authorized by the Public Utility Commission of Texas (PUCT) to investigate compliance with the ERCOT Protocols and Operating Guides, working with PUCT staff regarding any potential protocol violations. The PUCT oversees the enforcement process.

When Texas RE issues an “ERCOT Protocol Compliance Violation” or an “ERCOT Operating Guide Compliance Violation,” a market participant has ten days to contest, accept, or supply additional information, and thirty days to supply a mitigation plan to Texas RE. After reviewing, Texas RE will accept or deny the mitigation plan, and Texas RE will also confirm that the mitigation plan has been completed. The PUCT determines a penalty, if necessary.

An alleged violation of an ERCOT Protocol and/or ERCOT Operating Guide may be reported by emailing a complaint form to protocol@texasre.org or via the Ethics and Compliance Hotline  site, which allows anonymous and confidential reporting. Please submit only one form per complaint.