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Ethics – Integrity, Confidentiality, and Avoidance of Conflicts of Interest

Texas Reliability Entity, Inc. (Texas RE) operates under an Ethics and Conflicts of Interest Corporate Policy which requires Texas RE employees, officers, consultants and Board Directors to perform job, engagement, and board services, ethically, with integrity, and to refrain from involvement in or situations where they have any conflict of interest.  As Texas RE preserves and enhances reliability in the Electric Reliability Council of Texas (ERCOT) region, Texas RE personnel are also required to comply with Texas RE’s Confidentiality and Information Classification Corporate Policy and Corporate Governance and Authority Corporate Policy, which require personnel to conduct all activities in full compliance with the Texas RE Delegation Agreement with NERC, the Texas RE Reliability Monitor Agreement with the PUCT, and all applicable:

  • Federal and state laws; 
  • NERC Rules of Procedure;
  • NERC Reliability Standards;
  • FERC rules and regulations; and
  • PUCT rules and regulations. 

As part of Texas RE’s commitment to uphold its principles of business conduct, all Directors, employees, and contractors sign an ethics agreement which requires that they conduct Texas RE’s business legally, with integrity and total objectivity and in compliance with all laws, rules, regulations, and North American Electric Reliability Council (NERC) and Texas RE policies and procedures.  The agreement specifically requires that all Texas RE personnel (1) maintain confidentiality of registered entity and market participant confidential information in accordance with the NERC Rules of Procedure and the ERCOT Protocols, and (2) disclose any possible conflicts of interest. Employees and contractors must sign and reaffirm the Texas RE Ethics Agreement annually, reinforcing Texas RE’s commitment to integrity and ethical business operations.

Texas RE requests that it be promptly notified of any ethics or confidentiality violations by Texas RE personnel. Anyone who has suspicions of any violation of the Texas RE Ethics Agreement may provide notification through the organizational chain of command, to the Texas RE Legal Department, or through Texas RE’s confidential third-party reporting service, Compliance Hotline. The Compliance Hotline may also be used to report a possible violation of a NERC Reliability Standard or ERCOT Protocol by any entity.

You may submit a report through the Ethics and Compliance Hotline External Link or by calling 1-888-242-6340. Reporting parties may choose to remain anonymous.

Texas RE has an important responsibility to support and enhance reliability across the ERCOT region by encouraging a culture of compliance among all users, owners, and operators of the bulk-power system. To that end, Texas RE is always mindful of the importance of maintaining high standards of ethical and professional conduct.

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